Effective Date: 01 May 2024
At the Missing Persons Agency, we are committed to protecting the privacy and personal information of our website visitors. This Privacy Policy outlines how we collect, use, process, and share personal information collected through our website (the "Site"). By accessing or using our Site, you agree to the practices described in this policy.
1. Information We Collect
Personal Information:
- Contact Information: Name, email address, phone number, and mailing address.
- Case Information: Details provided when submitting a missing person report or inquiry.
- Sensitive Information: Specific data provided in relation to a missing person case, including photographs and other identifying information.
Automatically Collected Information:
- Log Files: IP address, browser type, operating system, and referring URLs.
- Cookies: Information about your browsing preferences and activities on the Site.
2. How We Use Your Information
- Service Delivery: To respond to inquiries, assist in locating missing persons, and provide relevant updates.
- Legal Compliance: To comply with legal obligations or respond to government requests.
- Security: To prevent unauthorized access, detect fraud, and protect the integrity of our Site.
- Improvement: To improve our services and the functionality of the Site based on visitor interactions.
- Case Investigation: To monitor, track, and analyse visitor activities on the Site if deemed necessary for solving a missing person case or supporting an investigation.
3. How We Share Your Information
- Law Enforcement: With law enforcement agencies and regulatory authorities to facilitate investigations into missing persons cases.
- Service Providers: With trusted third-party service providers who assist in operating our Site and providing services, bound by confidentiality agreements.
- Legal Requirements: If required by law, court order, or to protect our rights or safety.
4. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
5. Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse.
6. Your Rights and Choices
- Access and Correction: You have the right to access and correct your personal information.
- Opt-Out: You can opt-out of receiving certain communications from us.
- Deletion: You may request the deletion of your personal information, subject to legal requirements.
7. Children's Privacy
Our services are not intended for children under the age of 16, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of the Site following the update signifies your acceptance of the new terms.
9. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us on our contact us page.